Our Service to you
Working as a trusted training partner with a variety of businesses from different sectors, we deliver high quality training that produces measurable results.
We work closely with employers to understand business challenges, training needs and ambitions for the future, designing training packages that are tailored to your organisation, to help you to build a talented workforce and make the best use of any size of training budget.
Helping your workforce
As employers we have a duty of care to our employees.
This can be carried out in a number of ways from undertaking risk assessments and ensuring a safe work environment to providing adequate training and feedback on performance.
When it comes to training, First Point not only provide a range of accredited qualifications to enhance the skills of your team, we can also create a bespoke training package for your workforce and train certain staff members who will have the responsibility to provide ongoing support to their colleagues within your organisation.
Mental Health at Work
Drugs & Alcohol at Work
Staff Counselling
Clinical Supervision
Recovery Coaching
Training Courses
We work closely with a variety of businesses and employers from different sectors to understand business challenges and training needs, to help build a talented workforce. We are different because we don’t just focus on delivering a training programme, we work with people in a holistic way and design our bespoke training courses using an asset based approach, tailored to the individual needs of the groups involved.
Staff Training Packages
These bespoke training packages with specialist elements are designed for those companies and organisations who wish to enhance the training and development of their staff to better equip them to understand the service users they work with.
We achieved Direct Claim status with Highfield Awarding Body for Compliance, awarded after our first inspection.
Highfield work with us to ensure the qualifications that we award to learners are of a high standard.
We have all relevant policies and insurances in place and are working towards the Matrix quality standard.
In addition to the fantastic courses available above, we have many Highfield accredited courses we can offer.
For more information contact us on 0191 3844850
- Highfield Level 2 Award in Conflict Management (RQF)
- Highfield Level 1 Award in Customer Service (RQF)
- Highfield Level 1 Certificate in Customer Service (RQF)
- Highfield Level 2 Award in Customer Service (RQF)
- Highfield Level 2 Certificate in Customer Service (RQF)
- Highfield Level 1 Award in the Principles of Fire Safety Awareness (RQF)
- Highfield Level 2 Award in the Principles of Fire Safety (RQF)
- Highfield Level 2 Award in Health & Safety in the Workplace (RQF)
- Highfield Level 2 Award in Health & Safety within Health & Social Care Settings (RQF)
- Highfield Level 2 Award in Safeguarding & Protecting Children & Young People (RQF)
- Highfield Level 3 Award in Education and Training (RQF)
- Highfield Level 3 Award in Delivering Training (RQF)
- Highfield Level 3 Award in First Aid at Work (RQF)
- Highfield Level 1 Award in Substance Misuse Awareness (RQF)
- Highfield Level 2 Award in Substance Misuse (RQF)
- Highfield Level 1 Award in the Principles of Health & Safety in the Workplace (RQF)